Our bells are cast of solid brass, and should require minimal care to retain their beautiful patina for many years. We recommend using a damp, soft cloth to clean and buff, and then immediately drying with a separate dry cloth. Do NOT use cleaners with harsh solvents such as Windex, 409, etc. These chemicals can react with the brass surface. The use of chemical oxidizing agents can darken the surface along with any small scratches or imperfections. The acid on your fingers can also react, so please use only the pull rope when ringing the bell.

If you receive the wrong items, or your item is misspelled please retain the product and box and call us at 1-855-245-3650 We will replace the product or issue a complete refund (including any shipping). It's your choice! We will also pick up the incorrect item at our cost, with our apologies.

If an item is damaged in shipping, please contact us immediately at 1-855-245-3650 Save the box and all packing materials until after FedEx has inspected the package. We will send a replacement immediately, or issue a refund if an item is a 'one of a kind.'

Packages must be opened and inspected within three days of delivery as FedEx will not honor any claims made after a reasonable time. Sorry, but we cannot be responsible for damages discovered we